Shipping & Returns
Well Beings is now shipping out all orders within 1-3 days; however, due to our courier’s being delayed, there may be a 3-4 day delay period.
Please allow 1-3 business days for Well Beings to pick, pack, and prepare your order.
Once your package has been shipped, a shipping confirmation email will be sent.
2-5 business days. FREE for orders over $79, anywhere in Canada.
If the order is under $79, a courier based rate will be applied to cover the cost of shipping.
For this shipping method, Well Beings uses Canada Post, and a tracking number is included.
*Remote locations / rural areas may take up to 7 business days.
*Additional charges may apply to Yukon, Northwest Territories and Nunavut, based on weight.
Charges will be seen at checkout, if applicable.
Returns & Exchanges
It's important to us that you're satisfied with your purchase.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, unopened and in its original packaging. You’ll also need the receipt or proof of purchase.
To initiate a return, please email us at email@example.com with your order number and the item you are looking to return. A Well Beings customer service representative will contact you to complete the process.
If your return is accepted, you will be responsible for creating a return shipping label and arranging for shipment to our warehouse. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.